We value your privacy and are committed to protecting your personal data in accordance with applicable laws and regulations. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Scope
This Policy applies to this website and related e-commerce services.
It does not apply to third-party websites linked from our platform.
2. Information We Collect
We may collect the following types of personal data:
- Basic Information: name, phone number, email address, shipping address
- Transaction Information: order details, payment and invoice data
- Technical Data: IP address, browsing behavior, cookies
- Other Information: customer service records, survey responses
3. Purpose of Collection
Your data is collected for purposes including:
- Order processing and contract fulfillment
- Customer support and after-sales service
- Marketing and promotional communications
- Payment and delivery processing
- Fraud prevention and risk control
- Service improvement and analytics
4. Use of Personal Data
Your personal data will be used only within the necessary scope and may be shared with:
- Payment service providers
- Logistics and delivery partners
- IT and system service providers
We will not share your data with third parties unless required by law or with your consent.
5. Data Retention
- Account data: retained during membership period
- Transaction data: retained as required by law
- Data will be deleted or anonymized after retention period expires
6. Your Rights
You have the right to:
- Access your data
- Request a copy
- Request correction
- Request restriction or cessation of processing
- Request deletion
Please contact customer support to exercise your rights.
7. Cookies
We use cookies to enhance your browsing experience.
You may disable cookies via browser settings, but some features may not function properly.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this website.
10. Contact
If you have any questions, please contact our customer service.